Gift Cards
Guildford Town Centre Gift Cards make the perfect gift for anyone!
Available in any denomination from $5 to $500 per gift card and presented in a complimentary envelope, gift cards are redeemable at most of the 200 stores and services at Guildford Town Centre.
Buy our gift cards in person at Customer Service located near London Drugs. Pay by cash, debit, Visa or MasterCard.
For corporate or other large orders, please call Ann Morris at Customer Service, (604) 585-1565, or email ann.morris@ivanhoecambridge.com.
Click here to check your Guildford Town Centre Gift Card balance.
Frequently Asked Questions About Our Gift Cards
Q. Where can I purchase Guildford Town Centre Gift Cards?
A. The cards can be purchased at the Customer Service Centre located near London Drugs.
Q. Are the gift cards interchangeable, and can they be used in any mall that Ivanhoé Cambridge owns?
A. Sorry, no. The card can only be used at stores in Guildford Town Centre.
Q. Are there service fees or additional taxes applied at the time of purchasing a card?
A. No. Whatever the total amount purchased will be the only sum charged to the customer.
Q. Once a card is purchased, are there any limitations on use?
A. Yes, the gift card cannot be used to make payment on any account or loan.
Q. Can I replace a lost card?
A. Yes, simply visit Customer Service with your original receipt, and we will be able to help you.
Q. How do I keep track of balances?
A. It's simple! You may inquire about your gift card account by telephone at 1-800-755-8608, by visiting www.getmybalance.com or stopping by one of the three Balance Inquiry units located throughout the Centre - upper level outside LensCrafters, at our Customer Service Centre and on the lower level in the Food Court. You can also keep track of your purchases on the space provided on the back of the card. Remaining balances left on a card can also be viewed on purchase receipts; the authorization code on the bottom indicates remaining balances.
Q. What if I want to return merchandise purchased on the card?
A. As retailer return policies vary from store to store, the customer must adhere to each store's policy as such.
Q. Will stores still accept paper gift certificates?
A. Should you have a paper gift certificate, simply visit Customer Service and we will gladly convert your paper Guildford Town Centre gift certificate into a gift card.
Q. Can purchases be made above the card value?
A. At the store's discretion, the cardholder may combine the use of the gift card with another acceptable form of payment. Be sure to inform the cashier prior to making a transaction.
Q. Are the cards reloadable?
A. Unfortunately, no. The card cannot be reloaded with additional funds. However, you can always purchase a new card.
Q. What stores honour the Guildford Town Centre Gift Card?
A. While most of our stores honour our gift card, the following stores and services no not accept Guildford Town Centre Gift Cards:
BC Liquor Store, BC Lotteries, Cinnzeo, Curry Express, DavidsTea, Fun Flying Toys, Guildford Meats, Kin's Farm Market, McDonald's (in Walmart), MacNaughton & Ward (ICBC only), Magicuts, Mixer Shack, New York Fries, Professionail, Starbucks, Thomas Cook/Marlin Travel, Ticketmaster (in The Bay), Valley Farm Produce and Virgin Mobile.
