Services

Guildford Customer Services

To make your shopping trip as convenient as possible, our Customer Service Centre is located on the upper level of Guildford Town Centre by London Drugs.  The Customer Service staff continues to provide you with the great service you depend on. Call them at (604) 585-1565 with questions about Guildford Town Centre.

 

Fax Service

Fax Service

The fax service at our Customer Service Centre provides a quick solution to enhance your business and personal needs.

Prices as follows:

 

Local

Long Distance
(North America)

International

$1.00 per page

$2.00 per page

      $5.00 per page

 

 

 

 

 

The cover sheet is complimentary.  Call the Customer Service Centre at
(604) 585-1565 for more details.

 

Lost and Found

Lost and Found

Stop by our Customer Service Centre to report any lost or found articles.

Enquiries please call Customer Service at (604) 585-1565 (between 10am and 4pm). Pick up for found items can be made Monday to Saturday between 10am and 4pm (sorry, no pick up's on Sundays).

restroom

Restrooms

Restrooms are located in the Food Court, on the upper level cross-over by Sears and in all department stores.  Restrooms on the cross-over are renovated and completely touch free.

Baby changing facilities are available in the Food Court restroom and there are two Parents Rooms in the cross-over restrooms by Sears, one in the foyer and one in the Women's Washroom.

Guildford Town Centre Gift Cards

Guildford Town Centre Gift Cards make the perfect gift for anyone!

Available in any denomination from $5 to $500 per gift card and presented in a complimentary envelope, gift cards are redeemable at most of the over 200 stores and services at Guildford Town Centre.

Buy our gift cards in person at the Customer Service Centre located near London Drugs.  Pay by cash, debit,  Visa or MasterCard.

For corporate or other large orders, please call Ann Morris at Customer Service, (604) 585-1565, or email ann.morris@ivanhoecambridge.com.  

 

Complimentary Gift Wrap

Complimentary Gift Wrap

Visit us with your gift on the same-day and we’ll wrap it up beautifully!  Donations are appreciated to support the Surrey Memorial Hospital Foundation.

Stroller, Wheelchair and Walker Loans

Stroller, Wheelchair and Walker Loans

These items are complimentary while shopping at Guildford Town Centre. Valid government issued I.D. is required.

auto aid

Auto Aid

Left your lights on and need a jump-start? Our helpful Security Guards are always close at hand.  Ask one directly or visit our Customer Service Centre. 

automated teller machines

Automated Teller Machines

Scotiabank, CIBC, Bank of Montreal and Coast Capital Savings machines are located throughout the Centre.  RBC has an ATM located in London Drugs.

Need Help?

Need Help?

Ask our roving ambassadors! At Guildford Town Centre, we're committed to making your shopping experience as enjoyable as possible. And this includes providing our customers with roving ambassadors during peak hours to offer assistance as needed. We offer services that include:

  • Assisting customers with directions and general information
  • Escorting customers to stores
  • Assisting the elderly and mothers with children
  • Multi-lingual support - English, Hindi, Punjabi, Tagalog
Smoke Free Environment

Smoke Free Environment

Guildford Town Centre is a smoke free property for the comfort of our shoppers.

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