• Monday 10:00am - 9:00pm
  • Tuesday 10:00am - 9:00pm
  • Wednesday 10:00am - 9:00pm
  • Thursday 10:00am - 9:00pm
  • Friday 10:00am - 9:00pm
  • Saturday 10:00am - 9:00pm
  • Sunday 10:00am - 6:00pm

 

We have special hours for the holidays.

Holiday hours

Job

Seasonal Gift Wrapper

Part Time

Guildford Town Centre is looking for a Seasonal Gift Wrapper for one month only November 25 to December 24.

Enthusiastically & consistently delivers on the Ivanhoe Cambridge mission of "Continually striving to surprise & engage the consumer & retailer by consistently delivering a superior customer experience." Committed to providing an exceptional Customer Experience, the Seasonal Gift Wrapper must ensure every customer interaction is carried out in a professional, courteous & efficient manner.

- Previous Gift Wrap experience an asset but not required
- Conduct all service functions of the Gift Wrap Booth.
- Maintain day to day service & administrative tasks related to the Gift Wrap Booth.
- Work with the Gift Wrap Supervisor & Guest Services Supervisor to develop Gift Wrap skills
- Maintain basic knowledge of the shopping Centre's services, amenities/facilities, stores/locations, promotional activities.
- Proactively seek opportunities to create memorable customer interactions assist customers & provide excellent service.
- Interact with shoppers & retailers in a courteous and efficient manner.
- Project a positive & a "can do" attitude over the telephone & in person.
- Assist guests by providing directions/information, answering questions, & performing other centre specific services as assigned.
- Perform cash handling tasks.

KEY REQUIREMENTS
- High school education.
- Previous customer service experience preferred.
- Previous Gift Wrap experience an asset but not required
- Positive attitude & a strong desire to provide excellent customer service.
- Must be able to effectively communicate with shoppers, retailers, centre Management, Service Providers & all of the shopping centre personnel.
- Must be able to work in a fast paced environment, with the ability to multi-task while maintaining a high level of professionalism.
- Strong written, oral communication & listening skills.
- Conflict resolution skills.
- Must be friendly, approachable, proactive & solution focused.
- Flexible & able to work at least twice a week, weekends, nights & holidays.
- Must be available for the majority of time between the dates of Nov 25th Dec 24th

If you are interested in this challenge, please apply now!

Business Hours
    • Monday 10:00am - 9:00pm
    • Tuesday 10:00am - 9:00pm
    • Wednesday 10:00am - 9:00pm
    • Thursday 10:00am - 9:00pm
    • Friday 10:00am - 9:00pm
    • Saturday 10:00am - 9:00pm
    • Sunday 10:00am - 6:00pm
Holiday Hours
    • Thanksgiving - Oct. 14, 2019 10:00am - 6:00pm
    • Remembrance Day - Nov. 11, 2019 11:05am - 6:00pm
    • Black Friday - Nov. 29, 2019 8:00am - 9:00pm
    • Christmas Eve - Dec. 24, 2019 10:00am - 5:00pm
    • Boxing Day - Dec. 26, 2019 8:00am - 9:00pm
    • New Years Eve - Dec. 31, 2019 10:00am - 5:00pm
    • New Years Day - Jan. 1, 2020 10:00am - 6:00pm