Services

Visit Guest Services located on the second level by Bath & Body Works and the first level near the Food Court for all your shopping centre questions.
 
At Guildford Town Centre, we're committed to making your shopping experience as enjoyable as possible. We offer services that include:
  • Providing customers with directions and general information
  • Assisting shoppers with heavy bags
  • Assisting the elderly and mothers with children
 

Lost and Found

Stop by Guest Services to report any lost or found articles. You can also call us at 604-585-1565.
 

Lockers

Lockers available for coat and parcel check are located near the first level Guest Services. Use a quarter to operate the locker which is returned after each use.
 
Lockers are for day use only. Any items left after centre close will be treated as lost and found.


Portable Phone Chargers

Borrow a portable phone charger for your smartphone at Guest Services. Compatible with all devices. Valid photo ID required. One hour time limit.


Stroller, Wheelchair and Walker Loans

These items are complimentary while shopping at Guildford Town Centre. Valid government issued I.D. is required.
 

Complimentary Gift Wrap

Visit us with your gift purchased at GTC and we’ll wrap it up beautifully!  Donations are appreciated to support the Surrey Fire Fighters' Charitable Society.
 

Auto Aid

Left your lights on and need a jump-start? Contact Guest Services or Security and they will make arrangements to assist you.
 

Interactive Play Park

Your favourite place is now their favourite place! Bring the kids to GTC's Interactive Play Park for a 20 minute shopping break. The Play Park is located on the first level of the centre at the bottom of the London Drugs escalators.
 
PLAY PARK RULES
  1. Parents, guardians and caregivers must supervise children at all times*
  2. This interactive Play Park is for children 12 years and younger.
  3. Please clean hands before entering.
  4. Food, gum, and drinks are not permitted inside.
  5. As a courtesy to others, please limit play time to 20 minutes.
  6. Treat everyone and everything with respect and do not run or climb.
  7. Have fun!
 
*The shopping centre does not supervise the Interactive Play Park. Please do not leave children unattended.